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Terms and Conditions

At Heart of Athena we want to ensure every little piece we make gives you the biggest smile on your face!
So before making a purchase we would love for you to go through this to get as much information as possible and if there’s anymore questions do feel free to contact us via email!
  1. The parts used in our jewellery varies of material such as gold- or silver-plated zinc alloy. Any other materials will be listed under product information.

  2. Since every item is handcrafted, they are subjected to imperfections. From air bubbles to the way ink flows in your piece is all subjective and different.
    That’s what make these pieces special! You and the next person would never have an identical piece!

  3. Our pieces are not suited to wear daily and 24/7 as they should not be exposed to water or direct sunlight, this is to ensure your pieces do not discolour.

  4. No design is exactly alike, if you were to order, the piece that comes to you is the closest remake of what is shown in the diagrams, but rest assured they will be gorgeous! If you would like to see your pieces before they are shipped to you, do email me!

Returns and Refunds

Your return and refund will only be entertained if:
    1. Jewellry is in an unworn condition within 7 days of purchase with no signs of damage or wear.

    2. Jewellery items are still intact in its sealed packaging and box.

Any item purchase on sale is strictly final.

Only if item returned meet the above guidelines will be issued a refund.

We reserve the right to deny a return/refund request if the above guidelines aren’t met. Items are to be returned back to customer with shipping charges to be borne by the customer.

Delivery

Currently we are only shipping to Malaysia and Singapore, however do drop us an email for inquiries if you are interested on buying from another country!

For Malaysian deliveries:

Your parcel should take about an estimate of 3-5 business days from the date of your order.

For Singaporean deliveries:

Your parcel should take about an estimate 1-2 weeks from the date of your order.

TAKE NOTE.

Delays may occur but we will continue updating you on your tracking number and other details via email!